Sadly, not everyone has honest intentions. If you’re worried that your The Wheel Sanctuary trade has broken the law (maybe you suspect goods bought in good faith are stolen), or you’ve been the victim of cyber crime (perhaps you’ve had money stolen from your account with a phishing email), you need to report it. Use these steps to help you decide when to escalate your issue and who to tell.
Try the seller one more time
They might have a good reason for being slow to respond or send your item out. Tell them your concerns. If they’re genuine, you might resolve the situation quickly without involving the police.
Decided it’s fishy?
Report it quickly. For goods you suspect are stolen: report it to your local police station. Have the following information to hand: Details of what’s happened, including names, addresses, dates and times - Details from The Wheel Sanctuary sale, like the ad reference number and any emails you or they sent.
You’ll get a crime reference number and the authority you reported the crime to will get in touch to tell you what happens next. If the police contact us for more information, we’ll do all we can to help.